Warranty Policy

Your purchase is protected. Learn about our comprehensive warranty coverage.

Warranty Support

Our support team is ready to assist with warranty claims

Available Hours

10AM - 6PM (Monday-Friday)

9843010705

Warranty Periods by Grade

BEST

Grade A

1 Year

6 Months Full Coverage

6 Months Parts Only*

Grade B

1 Year

3 Months Full Coverage

9 Months Parts Only*

Grade C

1 Year

1 Month Full Coverage

11 Months Parts Only*

* Full Free of Labour Cost, Only Spare Parts incur Fees during Parts Only period.

General Warranty Terms

Warranty will be provided only for products sold by WorthyTen Authorized Dealer/Reseller/Online Reseller.

The Warranty is valid only for the Specific Device Repaired and the Original Customer. It is not Transferable across devices or if the device is sold or handed over to another individual.

Each Product will be provided with a Warranty Card. The Warranty Period will differ according to the Grade of the Product. To check the exact warranty for the product bought, check the description in the bill.

Warranty Service valid only on WorthyTen authorized service centers. In case of delivery, shipping charges will be charged.

Warranty confirmation would be done through Serial Number, Tracing System, or online warranty.

Customer must provide Proof of Purchase (Invoice) including Warranty Card to avail the warranty of the product.

Warranty does not cover for Replaced products.

What's NOT Covered

Accessories & Consumables:

Bag, Strap, USB Cable, AV Cable, Lens Cap, Fungus, Dust, Battery Leakage, Flash Tube, Display Vignette, etc.

Note: Battery and Charger will be provided with one-time replacement warranty within 7 days for Cameras Only.

Physical Damage

Fire or Water Damage

Electrical Disturbances

Liquid Damage

Rooting/Jailbreaking Damage

Software Issues (unrelated to repair)

Tampering with Internal Hardware

Customer Self-Repair Attempts

Mishandling of Product

New Damages (unrelated to original repair)

Repair & Replacement Policy

If the product sold by us is found to be faulty or develops a fault within the Warranty Period:

First, we endeavor to repair the product.

If we are unable to repair, we will offer a 1000-days Valid Voucher provided the fault is covered under warranty.

Voucher Value Calculation

The voucher processed would be to Current or Original Value (whichever is lower) as per company policy and condition of the item return.

Repair Timeline

In WorthyTen Warranty Period, repairs can take up to 90 Working Days. However, we always endeavor to get your product repaired within a reasonable timeframe.

Important Information

Tax Information

ALL PRICES ARE INCLUSIVE OF GST
Tax invoice for second-hand goods sold. Buyers shall not be eligible to claim any input tax credit thereon.

Data Responsibility

WorthyTen is not responsible for any loss of data occurring as a result of the repair. Customers are advised to back up all data prior to the repair attempt.

Policy Updates

Worthyten reserves the right to modify or update the Terms and Conditions of our Warranty Policy at any time without prior notice. We will work only according to the updated Warranty Policy. For updated T&C, check our website www.worthyten.com.

No Refund Policy

No Cash/Card Refund shall be made under any circumstances.

All Disputes are covered under Coimbatore Jurisdiction Only.

Need Warranty Support?

If you have any questions about our Warranty Policy or need to make a claim, please contact us:

office@worthyten.com